FAQs

Please read the following carefully, even if you have booked a session with me previously.

Can I switch my day/time?

I do not offer date or time changes. Please confirm that you are available for your session prior to booking. Aside from these family session dates, I only shoot corporate work with very strict deadlines, and do not have the capacity to accommodate date changes. Date/time changes require significantly more work than you’d imagine.

How many people can attend?

Immediate family only.

When will we receive our photos?

Your gallery link and password will be ready in about 2-3 weeks. Turnaround will begin to speed up a bit as the holidays approach, to ensure enough time to send out cards.

What day/time did I sign up for?

Please check your inbox for your confirmation email. If you cannot find it, you can send me an email and I’ll let you know.

What if there’s rain or smoke in the forecast?

The session will be postponed. You will have the option to continue with the makeup date, receive a refund, or hold as credit for a future date.

Can we bring our pet?

No

What are the details for our session?

You will receive an email the week of your session containing all details. Please read thoroughly, even if this isn’t your first session with me.

Are the locations accessible?

I always pick a backup site at each location that works for those that may need accessibility accommodations. Reach out ahead of your session, so I can send your details based on the alternative meeting location.

What should we wear?

Some families dress up a little more, match outfits, etc. Our family likes to keep it casual when we take portraits. It’s totally up to you! Try to avoid wearing VERY bright (high saturation) colors and smart watches (analog is better in photos) if possible. Please wear shoes that are safe for walking on unpaved ground.